At the Citizens Advice Bureau, we understand that balancing work and caring for a loved one can be challenging. That’s why we’re committed to supporting our staff who are carers by offering flexible work arrangements and a supportive environment. We want to ensure you can thrive at work while taking care of the people who matter most.
Who is a Carer?
At the CAB, “Carer” is defined according to the Carers Recognition Act 2004 (WA). The full definition has been adopted by the CAB and can be found in our Carer-Friendly Employment Practices policy.
According to this definition, a carer is someone who provides unpaid care and support to a person living disability, mental health challenges or long term health conditions (including a chronic condition or terminal illness), an alcohol or other drug dependency, or who is frail aged.

Accreditation
The CAB is currently in the process of obtaining accreditation as a Carer-Friendly Workplace under the Carers+Employers Accreditation Program.
Carer Friendly Employment Practices
At CAB we recognize the importance of supporting employees who have caring responsibilities. Our commitment to being a carer-friendly employer ensures that staff can balance their work with their responsibilities as a carer.
For more information on the steps we take to create a carer friendly environment, click the link below.
Additional Support
Many organisations provide additional assistance to carers which employees at the Citizens advice Bureau have the opportunity to use, the link below provides a more information on these organisations.
Latest Carers News
Western Australian Carers Charter
The Carers Recognition Act 2004 establishes the four principles of the Western Australian Carers Charter:
Carers must be treated with respect and dignity.
The role of carers must be recognised by including carers in the assessment, planning, delivery and review of services that impact on them and the role of carers.
The views and needs of carers must be taken into account along with the views, needs and best interests of people receiving care when decisions are made that impact on carers and the role of carers.
Complaints made by carers in relation to services that impact on them and the role of carers must be given due attention and consideration.