Citizens Advice Bureau (CAB) is an independent, not-for-profit organisation connecting people all over Western Australia with information and services so they can make independent and informed decisions.
We provide information and referral, a low-cost legal advice service on a wide range of issues, and a mediation service.
The first CAB was created in England in response to the prospect of world war. Volunteers dealt with problems ranging from the loss of ration books, homelessness and evacuation. They also helped locate missing relatives and prisoners of war.
In 1963, Mrs G Rushton initiated the opening of the CAB of WA. The service, similar to its counterpart in England, focused on linking people in their respective communities with the required information.
Accessible – Regardless of their circumstance we will endeavour to help people.
Integrity – We will adhere to the highest standards of professional and ethical behaviour and value transparency and honesty in our communications, advice, and actions.
Non-judgement – We will treat all clients with compassion, tolerance, respect, and dignity.
Trust – Our clients can rely on confidential and accurate information and referrals provided within a safe environment through highly trained and knowledgeable advisors.
To be the first place people go to when they need information in an accessible, confidential and non-judgemental manner to help them resolve their problems.