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Useful Contacts

Renting a Property

Consumer Protection has a useful guide on your rights as a tenant including types of rental property, information about bonds, how to begin a tenancy, your responsibilities as a tenant, your landlord’s responsibilities and what should happen when a tenancy ends.

If you have a dispute with your landlord, Tenancy WA (now part of Circle Green Community Legal) is a community legal centre who can provide information and advice, as well as advocate on behalf of tenants.

Centrelink

You can find information about Centrelink on the Services Australia website. The site contains information about payments available for carers, families, Indigenous Australians, Job Seekers, older Australians, people with a disability, rural and remote Australians, students and trainees and visa holders. There is also information on how to make a complaint about Centrelink.

To access Centrelink online, you will need a MyGov account.

Nursing Homes & Aged Care

The Department of Social Services MyAgedCare website has information about the types of services available, eligibility and assessment.

The Seniors Housing Advisory Centre can provide information and advice relating to nursing homes and aged care.

If you are concerned about elder abuse, the Older People’s Rights Service can provide information and legal advice. You can also contact Advocare WA, who support and protect the rights of older people and people with disabilities.

Migration

For information for visitors and migrants about visas and immigration, visit the Department of Home Affairs website.

You can find a registered migration agent and get help with a visa on the Migration Agents Registration Authority (MARA) website.

Circle Green Community Legal provides migration assistance, legal advice and education.

Multicultural Futures can help with mental health issues, accommodation and settlement services for migrants and culturally and linguistically diverse clients.

The Multicultural Women’s Advocacy Service promotes the safety of women, with or without children, from culturally and linguistically diverse backgrounds who have experienced or are at risk of domestic violence.

Informing Western Australia since 1963

Mission: To connect people with information and services so they can make independent and informed decisions.

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